Interstate’s Leaders

Norm Miller, Chairman

photo of Norm Miller

Norm Miller, Chairman of Interstate Batteries, Inc. started his career at his father’s Interstate distributorship in Tennessee and by the early 1960s, moved to work for his mentor, company-founder John Searcy.

Norm took his place at the helm of Interstate Batteries in 1978. He expanded the Interstate family of dealers to more than 200,000 across North America.

In addition to his marketing savvy, Norm is known for his strong Christian business principles, and often speaks to interested organizations around the country. Norm’s faith defines who he is, and he and his management team offer a ministry to interested Interstate employees through a Corporate Chaplain Department.

Beyond the Norm

Norm serves as a board member for Dallas Theological Seminary, Dallas Seminary Foundation, the Overseas Council and BEE World. He is co-founder of the Great American Race, America’s premier vintage car event for more than 25 years, and a founding team member of I Am Second (www.iamsecond.com). In his spare time, he thoroughly enjoys freshwater fishing.

Scott Miller, President & CEO

photo of Scott Miller

Scott Miller is the President & CEO of Interstate Batteries. He graduated from Colorado Christian University in 1991 with a degree in business management.

Upon graduation, Scott joined the Interstate system and has held a variety of positions including National Account Executive and Manager, Independent Distributor Regional Manager, Director of Marketing, Director of Interstate-owned Territories and Vice President of Creative Communication & Events.

Outside of Interstate, Scott enjoys spending time with his family, golf, fishing, and is a fan of Manchester United.


DISTRIBUTOR SEGMENT

Dale Herold, President & General Manager, Distributor Operations

photo of Dale Herold

Dale Herold is President and General Manager of Interstate’s Distributor Operations segment. Prior to joining Interstate, he had responsibility as Chief Customer Officer for EnPro where he also served as Vice President of Continuous Improvement.

After earning his mechanical engineering degree from Grove City College, he gained a solid grounding in operations with multinational conglomerate General Electric. Since then, he’s successfully developed multinational businesses and worked closely with distributors all across the U.S., Canada, Latin America and Asia.  

Dale and his wife have two children, and he enjoys spending time on the lake bass fishing with his son.


NATIONAL ACCOUNTS SEGMENT

Tyler Reeves, President & General Manager – National Accounts

photo of Tyler Reeves

Tyler Reeves serves as President and General Manager of Interstate’s National Accounts segment, focusing on account service, business development and channel penetration strategies.

He started his career at Interstate Batteries as Director of Brand Strategy & Innovation where he led customer communication, national account marketing and product management.

Prior to Interstate, Tyler worked as a CPA at Coopers & Lybrand (now PriceWaterhouseCoopers) and eventually moved into marketing/strategy roles for multiple brands at PepsiCo/Frito-Lay. He earned a bachelor's degree in accounting and marketing from Texas A&M University and an MBA from the SMU Cox School of Business.

Tyler enjoys spending his weekends with family, playing guitar and coaching kids' sports.


ALL BATTERY SEGMENT

Walt Holmes, President & General Manager – All Battery Center

photo of Walt Holmes

Walt Holmes is President and General Manager of Interstate’s All Battery Center retail segment and Chief Legal Officer for Interstate Batteries.

Additional roles served at Interstate include Vice President of PowerCare and Interstate-owned territories, as well as Vice President of the Distributor Operations group. With his vast experience across Interstate Batteries, he is well-positioned to lead franchisees into impressive growth in business and retail segments.

Prior to joining Interstate in 1995, Walt worked for several Dallas law firms handling litigation, employment and insurance matters.

A member of the State Bar of Texas and the Texas General Counsel Forum, he graduated from Baylor University with a Bachelor of Business Administration and Juris Doctorate degree from Baylor Law School.

He is an avid fan of John Grisham novels and thoroughly enjoys coaching baseball and playing golf. Walt and his wife reside in Coppell with their three children.


POWERCARE SEGMENT

Michael Tapp, President & General Manager – PowerCare

photo of Michael Tapp

Michael Tapp is President and General Manager of Interstate’s motive and critical power solutions segment, PowerCare.

He joined Interstate in 2008, first working with Interstate-owned Territories, heading up the company’s strategic market intelligence initiative and serving as President of All Battery Center.

Before coming to Interstate, Michael led a strategic reorganization and spearheaded corporate operations at Macfarlan Capital Partners. He also held leadership roles at Shell Oil Company and Fluid Compressor Partners. He earned an MBA from the University of Chicago and an engineering degree from Texas A&M University.

A supporter of Dallas Theological Seminary, The Navigators and Cru, Michael enjoys spending time with his wife and daughter, reading and playing tennis.

Wendell Samuel, Vice President – PowerCare Operations

photo of Wendell Samuel

Wendell Samuel began his diverse career at Interstate in 1998 as an Accounts Receivable Supervisor. Since that time, he has held positions that include Senior Accounting Manager, Director of Corporate Accounting and Services, and has been a key player in the development of Interstate’s fundraising group. He holds a bachelor’s degree in accounting control systems from the University of North Texas. In 2009, Wendell became the Director of PowerCare, a segment of Interstate that provides motive and critical power solutions. As Vice President of PowerCare Operations, he oversees essential products and services for industrial markets.

Wendell enjoys spending time with his wife and four children, watching and playing sports, and serving in the youth ministry at his church.


CHINA SEGMENT

Jon Savage, President and General Manager – International Distributor Development, China

photo of Jon Savage

Jon Savage, President and General Manager of Interstate’s International Distributor Development segment in China, started with Interstate in 1993 and has held various positions in Marketing and Supply Chain. He holds a bachelor’s degree from the Criswell College and is member of several trade associations including Battery Council International, the International Lead Zinc Study Group and the Department of Commerce Industry Trade Advisory Committee on Non-Ferrous Metals.

Prior to his current role, Jon was instrumental in maintaining Interstate’s designation as the number one collector and recycler of lead-acid batteries in North America as Vice President of Recycling.

Married with three daughters, Jon is an active member of his church, enjoys reading history and fly fishing.


SUPPORT SERVICES - SLI Commodity Battery Systems

Dennis Brown, Senior Vice President – SLI Commodity Battery Systems

photo of Dennis Brown

Dennis Brown is Senior Vice President of Interstate’s SLI Commodity Battery Systems group. He started his career with Sears after attending Wayne State University. Later, he worked at Johnson Controls, where he focused on original equipment batteries and gained experience in battery manufacturing, battery design and battery quality standards and control.

Dennis joined Interstate in 1991 as Director of National Account Sales. Next, he served as Vice President of National Account Sales and Marketing, led efforts to acquire Battery Patrol which is Interstate All Battery today, and then became Vice President of Marketing & Chief Marketing Officer before moving into his current role.

As a strong supporter of Habitat for Humanity, Dennis is married with three children, eight grandchildren and enjoys fishing and playing golf.

SUPPORT SERVICES - TALENT

Chris Willis, Vice President – Human Resources
& General Counsel

photo of Chris Willis

Chris Willis is Vice President of Human Resources and General Counsel for the Interstate system. He has responsibility for enterprise human resources, including team member development, training, recruiting, engagement and retention.  As General Counsel, Chris has responsibility for enterprise legal matters, including risk and litigation management, intellectual property, corporate governance and transactions.

Chris received BA degrees in Economics and Political Science from Southern Methodist University and a Juris Doctor from Southern Methodist University Dedman School of Law. He began legal practice in Dallas, Texas where he handled insurance and commercial litigation.

Since joining Interstate in 2005, Chris has served as Director of Legal Services, Director of Human Resources and General Counsel.

Chris is very active in and has served in various leadership positions in the Texas General Counsel Forum and the Children’s Trust, supporting Children’s Medical Center Dallas. His pastimes include biking, running and spending time with his wife and three daughters.


SUPPORT SERVICES - Supply Chain

Grant Dismore, Vice President – Supply Chain Management

photo of Grant Dismore

Grant Dismore serves as Interstate’s Vice President of Supply Chain Management and brings more than 20 years of corporate management experience to his role with the company.

Before joining Interstate, he developed and led supply chain optimization at companies including Dr Pepper Snapple Group and Cadbury Schweppes with a record of success in integrated sales, distribution, field operations, fleet management and strategic planning.

He graduated from the Open University Business School in London with a masters of business administration in corporate finance and business management.

A devoted husband and father, Grant enjoys spending time with family, golfing, cycling and outdoor activities.


SUPPORT SERVICES - Information Technology

Onyeka Nchege, Vice President & Chief Information Officer

photo of Onyeka Nchege

Onyeka Nchege serves as Interstate’s Vice President/Chief Information Officer and brings more than 20 years of leadership experience of strategy development and overall landscape development of technology solutions to his role with the company.

Before joining Interstate, Onyeka led Coca Cola Bottling in leadership and management of IT platforms, services and infrastructure with his expertise in new business development, sales support, and application development. He is known for modernizing technology in the field and delivering large digital initiatives. Onyeka also served the Pillowtex Corporation, where he directed software application development and implementation of many solutions as well as developing, enhancing and maintaining working relationship with end-users, technical staff, management, consultants and vendors.

Onyeka and his wife Yulanda have four children. When he’s not enjoying sports or spending time with his family, he enjoys playing golf and watching movies.


SUPPORT SERVICES - MARKETING

Dorothy Jones, CMO & Vice President of Marketing

Dorothy Jones is Chief Marketing Officer and Vice President of Marketing & Communications for Interstate Batteries. With almost 20 years of branding experience at major companies such as Susan G. Komen Breast Cancer Foundation and Frito-Lay, Dorothy leads the marketing strategy and internal creative team behind our billion-dollar battery brand. She also oversees the communication to our Distributor network, our franchisees and our team members.

Before Interstate, she led teams across brand marketing, sales, innovation and governance for Frito-Lay's portfolio of brands as well as national marketing campaigns for Susan G. Komen. Her work improving the Komen brand earned her the Non-Profit Mentor of the Year award from Women of Visionary Influence (WOVI) in 2013, one in a long series of awards for advertising effectiveness, research and brand campaigns.

When she's not leading major marketing efforts, Dorothy loves to entertain, cook and travel with her 12-year-old daughter.



SUPPORT SERVICES - FINANCE

Will McDade, CFO & VICE PRESIDENT OF FINANCE

photo of Will McDade

Will McDade is the Chief Financial Officer and Vice President of Finance for Interstate Batteries. In this role, he directs all financial activities for the organization including accounting, planning, treasury, tax, and shared services.

Before joining Interstate, Will spent 15 years with Dr Pepper Snapple Group (NYSE: DPS) in a variety of leadership roles in Finance and Operations culminating in his last position as Senior Vice President in Finance. Will has a Bachelor's Degree in Accounting from the University of Texas at Austin and an MBA from the University of Dallas. He is also a certified Lean Six Sigma Black Belt and has a passion for driving breakthrough, employee-led change.

Will is the Vice President of the Board of Trustees at ParkwayHills Baptist Church and is on the board of advisors for both TMAC and Executive Connection. He was recently one of the co-authors of the "AQI Lean Six Sigma International Black Belt Training Standard" released in 2015.

An avid baseball fan, Will enjoys coaching his son's baseball teams and rooting on the Rangers and RoughRiders.